Site deactivated because it causing performance problems (BlueHost)

WebTalkTo.com causing performance problems to BlueHost -

Bluehost is a web hosting company owned by Endurance International Group. It is one of the 20 largest web hosts, collectively hosting well over 2 million domains with its sister companies, HostMonster, FastDomain and iPage.

- and it was deactivated!?

I cannot believe it is happening! Such a great UX.

I have received this email a few days ago and was shocked with the way BlueHost administration treats their loyal customers, which I am since 2010.

Over 8 years I am supporting the BlueHost with my constants payments. Need to be mentioned that around 2016 our main projects were relocated to DigitalOcean and WebTalkTo was one of them (Try DigitalOcean today and get $100 in credit), but I still have some websites on BlueHost and still pay them each month.

So, I was expecting from BlueHost:

• In advance email notification
• Detailed explanation (performance problems great!)
  

Also normally you can expect https, yep you right, I am talking about the S in the bluehost links in email and it is end of 2018. What is going on!?

Here is the email from bluehost's admin: